EDUCATION: EXPERIENCE: Web
Development – White Mountain Web – Bristol, NH 1998 – Present Senior Systems
Engineer – GTE Corp. - Tampa, Florida 1994
- 1998 LAN Support
Specialist - Time Customer Service - Tampa,
Florida 1992-1994 Senior MIS
Technician - City of Pinellas Park -
Pinellas Park, Florida 1991-1992 Customer
Engineer -
IBM Corporation- Tampa, Florida
1990-1991 MIS
Technician - City of Pinellas Park - Pinellas Park, Florida 1989 -
1990 The Hartford Insurance Group -
Hartford, Connecticut
50 Wellington Village Dr. Unit
#24
Bristol, NH 03222
603-744-9555
CPI Computer Processing
Institute, East Hartford, CT - Technical
School
Tunxis Community College, Farmington,
CT - Computer Science AA
St. Petersburg
Junior College, Clearwater, FL - Associate of Science, Computer
Sciences
*While working for the companies listed below, I was sent to
classes for new products and was certified for machines and
software.
I create static and dynamic
enabled web sites. Web sites are remotely hosted containing HTML code,
CSS, feedback forms, images, server-side scripts, DB, e-commerce, logo
creation, FLASH animation and Intro pages.
Knowledge of networks and
servers allows me to setup services such as domain registration, ISP
selection, moving web sites to other locations, site development, site
redesign and maintenance for customers with existing
sites.
Focus on: Web design, maintenance and account setup for local
businesses. Software and tools used: CSS/ Cascading Style
Sheets, Front Page, Dreamweaver, HTML, Photo Impact, FLASH, JAVA Applets,
Fireworks, Data Base Applications, e-commerce solutions.
PC/LAN Support, client/server support. Responsibilities included
the installation and maintenance of personal computers and their
associated server control. Additional duties included the administration
of Banyan Vines servers as well as the configuration management of
associated workstations. Web design and maintenance on group sites. Tools
used: Front Page, HTML using Notepad and Word.
Novell LAN, software and hardware support, for more than 200
mission-critical business and privately owned PC systems. Designed,
prepared materials, and taught end user classes for several commercial
software packages such as Windows 3x, Netscape, OS/2 and Network File
System (NFS) from the Novell network to UNIX based systems. Performed
system upgrades and repairs for Novell Servers and peripheral
devices.
Returning to the City of Pinellas
Park as a Senior MIS technician, support of AS/400 operation. User support
on Word Perfect, Lotus and any hardware/software problems that occurred.
Current project had involved the setup, installation, maintenance and
training of personnel for a CD-ROM Research LAN in the City
Library.
Customer Engineer position utilized my diagnostic experience to
repair IBM and non-IBM machines. Equipment included: PS2 Family of PC's,
XT's & AT's, system controllers, LAN- token ring, mini-mainframes,
i.e. AS/400 systems, all IBM and non-IBM system printers. Operating
systems included DOS, OS/2, and Windows 3.x.
MIS
Technician on the IBM System 38. Job entailed running application backups,
routine system maintenance, configuring new or moved devices attached to
the system, ensuring the operation and maintenance of all computer
equipment, trouble shooting all communications equipment failures and
taking corrective action.
Local
Area Support Resource 07/89 - 1/89
First level of support to the
customer in areas of hardware and software installations. Responsibilities
included installation and problem management; change control; performance
availability; operational, educational, and administrative
support.
Supervisor Computer Operations 06/86 - 7/89
Senior
Computer Operator 1/86 - 5/86
Computer Operator 7/85 -
12/85
Assistant Computer Operator 1/85 - 6/85
Quality Controller
Distribution Department 4/83 -
12/84